Featured Study
The Future of the Health Economy Is Contingent on Value Optimization,Not Value Maximization
This year, the 2024 health economy trends reveal the importance of optimizing value, as opposed to maximizing value.
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Most Health Systems Lack Strong Consumer Loyalty
Psychographic Mix of the Healthcare Workforce May Guide Strategies for Nursing Shortage Mitigation
Amazon’s Expanding Healthcare Footprint Uniquely Positioned to Meet Consumer Preferences in New Markets
Downstream Share of Care from Telehealth Does Not Suggest Strong Consumer Loyalty
Women are Less Loyal to Provider Networks than Men
Leading Consumer Brands are Best Positioned to Meet Consumer Preferences for Omni-Channel Care Delivery
Patients are Consumers, and Consumers are not Loyal: An Overview of Loyalty in Healthcare vs. Other Industries
Demographics ≠Consumer Loyalty
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